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Trackops has made an enormous improvement in our ability to manage cases and make our deadlines. Our employees were able to make the transition quickly; the Trackops staff has been readily accessible for questions and help when needed. Best of all, our clients recognize the increased quality and timeliness of our work. Trackops was the best investment we could have made for our business.
Though I was apprehensive and skeptical about moving our “system” over to Trackops, I must say that after using the program for the 6 months I can no longer even call what we used to use a “system”. Trackops saves times and is extremely efficient. The flat rate cost allows small companies the opportunity to offer a service that in the past was only offered by larger organizations with in house tech people.
Truthfully, I am not sure how we ever functioned without Trackops. We are a smaller, regional firm experiencing considerable growth and Trackops is facilitating that growth while allowing us to limit the need for new office personnel and increased overhead.