Trackops Subprocessors

Effective Date: January 20, 2023

To support delivery of our services, Trackops may engage and use data processors with access to certain Service Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the applicable agreement between Customer and Trackops.


Third Parties

Prior to engaging any third party Subprocessor, Trackops performs diligence to evaluate their privacy, security and confidentiality practices and executes an agreement implementing its applicable obligations.

Subprocessor Purpose Location(s)
Amazon Web Services Infrastructure Hosting AU, CA, US
Functional Software (Sentry) Error Handling, Alerting US
Here Technologies Mapping, Geocoding US
Imperva Content Delivery / WAF AU, CA, US
New Relic Application Performance Monitoring US
Pipedrive Customer Relationship Management US
Recurly Subscription Management US
Sinch (Mailgun) Email Delivery US
Solarwinds (Loggly, Pingdom) Log Aggregation, Uptime Monitoring US
Zendesk Customer Support US

Updates

The Subprocessors used by Trackops may change over time. Trackops will update this page with new or different Subprocessors as appropriate and necessary.